How We Engage
Flexible Engagement Models for Every Program.
Every SAP initiative is different. We offer flexible engagement models designed to match your project scope, timeline, and internal capabilities, so you get exactly the expertise you need, when you need it.
Four Models
Choose Your Approach.
Each model is designed for specific program needs. Click through to explore the detail, delivery process, and related solutions.
Implementation Services
Full-scale end-to-end SAP implementation covering discovery, design, build, testing, and go-live. Our implementation methodology combines industry best practices with accelerators developed across hundreds of projects to deliver predictable outcomes on time and on budget.
Best For
- Greenfield deployments
- S/4HANA migrations
- New module rollouts
- Multi-entity implementations
Application Management Services
Ongoing SAP support, optimization, and managed services that keep your systems running at peak performance. Our AMS teams provide SLA-based incident resolution, proactive monitoring, continuous improvement, and release management so your internal teams can focus on strategic initiatives.
Best For
- Post-go-live stabilization
- Continuous improvement
- SLA-based support
- System optimization
Factory Model
Standardized delivery for repetitive implementations using pre-built templates, automated testing, and industrialized deployment processes. The factory model reduces delivery time and cost while ensuring consistency across multiple sites, entities, or regions.
Best For
- Multi-site rollouts
- Template-based deployments
- Rapid scaling
- Standardized processes
Spot Consulting
Short-term expert engagement for specific challenges, assessments, or knowledge gaps. Our spot consulting model provides immediate access to deep SAP expertise without long-term commitments, ideal for architecture reviews, proof of concepts, or targeted problem-solving.
Best For
- Architecture reviews
- Solution assessments
- Staff augmentation
- Knowledge transfer
Common Questions
Frequently Asked Questions.
The right model depends on your project scope, timeline, and internal capabilities. Implementation Services suits major transformations, AMS is ideal for ongoing operations, the Factory Model excels for multi-site rollouts, and Spot Consulting addresses specific short-term needs. We often recommend a discovery workshop to assess your situation and recommend the optimal approach.
Absolutely. Many clients start with Implementation Services for their initial deployment, transition to AMS for steady-state support, and use Spot Consulting for specialized needs like architecture reviews or new module assessments. We design flexible arrangements that evolve with your needs.
Our AMS contracts include tiered SLAs based on incident severity, typically ranging from 1-hour response for critical production issues to next-business-day for low-priority requests. We also offer proactive monitoring, monthly optimization reviews, and quarterly business reviews as part of our managed service agreements.
The Factory Model uses pre-built templates, automated testing scripts, standardized configurations, and repeatable deployment processes. By eliminating custom design work for each site, we typically reduce per-site implementation costs by 30 to 50 percent compared to traditional approaches while improving consistency and reducing risk.
Not Sure Which Model Fits?
Let our team assess your situation and recommend the optimal engagement approach for your SAP initiative.