SAP engagement and delivery models

How We Engage

Flexible Engagement Models for Every Program.

Every SAP initiative is different. We offer flexible engagement models designed to match your project scope, timeline, and internal capabilities, so you get exactly the expertise you need, when you need it.

Common Questions

Frequently Asked Questions.

The right model depends on your project scope, timeline, and internal capabilities. Implementation Services suits major transformations, AMS is ideal for ongoing operations, the Factory Model excels for multi-site rollouts, and Spot Consulting addresses specific short-term needs. We often recommend a discovery workshop to assess your situation and recommend the optimal approach.

Absolutely. Many clients start with Implementation Services for their initial deployment, transition to AMS for steady-state support, and use Spot Consulting for specialized needs like architecture reviews or new module assessments. We design flexible arrangements that evolve with your needs.

Our AMS contracts include tiered SLAs based on incident severity, typically ranging from 1-hour response for critical production issues to next-business-day for low-priority requests. We also offer proactive monitoring, monthly optimization reviews, and quarterly business reviews as part of our managed service agreements.

The Factory Model uses pre-built templates, automated testing scripts, standardized configurations, and repeatable deployment processes. By eliminating custom design work for each site, we typically reduce per-site implementation costs by 30 to 50 percent compared to traditional approaches while improving consistency and reducing risk.

View All Engagement Model FAQs

Not Sure Which Model Fits?

Let our team assess your situation and recommend the optimal engagement approach for your SAP initiative.